From 24 July: Don’t forget your face covering

From Friday 24 July customers entering the shop must, by law, wear a face covering that covers their nose and mouth (e.g. as a mask, scarf or visor). The requirement does not apply to children under 11.

Only those who have a ‘reasonable excuse’ are exempt. Exemptions include:

  • unable to put on or wear a face covering because of a physical or mental illness or disability
  • wearing or removing a face covering will cause severe distress
  • a person is assisting someone who relies on lip reading to communicate

It is not mandatory for shop staff to wear a face covering, though they will be encouraged to do so when on the shop floor. A supply of face visors is available for staff to wear.

Customers are responsible for providing their own face covering. The shop will not be supplying them to customers.

Customers are allowed to take their mask off if they need to take medication or if shop staff need to verify their age.

Under Paragraph 5 of the regulations, the shop has the right to deny entry to anyone entering the shop who is not wearing a face covering and who is not exempt from doing so.

Those who break the rules could face a fine of up to £100 (or £50 if they pay within 14 days).